Contact
Talk to us about your service.
Tell us a little about your organisation and we’ll set up a walkthrough of QubieCare with your own centres and quality areas in mind.
- 30-minute demo, no obligation
- We'll show you how your current QIP maps into the platform
- Answers on data storage, privacy and roles
- We reply within two business days
Talk to a person
QubieCare is a small business based in Townsville QLD, Australia — ABN 71 899 787 840. We reply within two business days (Monday to Friday, Queensland time, excluding Queensland public holidays).
enquiries@qubiecare.com.auOther ways to reach us
- Already a customer? Use Send feedback in QubieCare, or email us.
- Billing or invoices — email us with “Billing” in the subject.
- Your personal information — a copy, a correction, a deletion or a privacy complaint: Privacy & data requests.
- A complaint about QubieCare — email us with “Complaint” in the subject. We will acknowledge it within 5 business days and give you a written answer within 30 days.
- Accessibility — see our accessibility statement.
Parents and families
QubieCare makes software that childcare services use — we do not run services and we do not make their decisions. For a question or complaint about a service, please contact the service directly; if you have had an email about a complaint, it names the service and, where the service has given us one, its email address. If you are not satisfied with the service’s answer, you can contact the regulatory authority in your state or territory. If a child is in immediate danger, call 000. If you replied to one of those emails and it reached us instead, we will pass it to the service and let you know.